Address: 1-9-1 Marunouchi, Chiyoda-ku, Tokyo, 100-0005, Japan
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Meet & Greet Service

We are more than happy to arrange for a Meet & Greet Service at your arrival at Tokyo Station Narita Express (NEX) or bullet train(Shinkansen) platform. Please reserve at least 48 hours prior to your arrival by sending an email to concierge@tokyostationhotel.jp

At Narita Airport Arrival Lobby, please look for the signage “Railways” towards the basement floor. Look for Narita Express Ticket Office (in red signage) and purchase tickets bound to Tokyo Station.

Upon purchase of tickets, please call us at +813-5220-1111 OR by using your smartphone, please take a clear photo of your purchased train ticket and send to concierge@tokyostationhotel.jp with your name and mobile phone number on the message’s title. Please send the information below BEFORE boarding the train.

-Exact arrival time at Tokyo Station
-Train car number (coach) as indicated on the ticket

Our uniformed staff holding a placard with the hotel logo will be waiting for you at Tokyo Station Narita Express (NEX) / bullet train platform outside your coach.

Wi-Fi access is available at Narita Airport. Please select SSID “Free WiFi-NARITA”.

We look forward to the pleasure of welcoming you soon.