Begin your stay the moment you arrive at Tokyo Station.
Our dedicated staff welcome you directly at the platform and escort you seamlessly to the hotel.
Arriving by Narita Express or Shinkansen, you will be welcomed at the platform by one of our uniformed staff holding a placard with our logo. From there, you will be personally escorted to the hotel, ensuring a smooth and effortless arrival.

・Advance reservation required: Please reserve at least 48 hours prior to arrival
・Train details needed: Kindly provide your train name, arrival time, car number, and seat number
・Contact: Our Concierge team < [email protected] > or +81-3-5220-1111
*We are pleased to offer you a send-off service for your departure

From the platform to your room, we ensure your arrival in Tokyo is as effortless as your stay.

Enhance your stay in Tokyo with our specially curated offers.
Check them out and discover the perfect plan for your visit.